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India provide you with instantly accessible
snapshots of over 200 countries. You can use
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Frequently Asked Questions
Frequently Asked Questions
Bharat Book Bureau receives numerous calls and letters from
customers across the globe, having questions about how to
access the services we offer. This section provides answers
to many questions asked by customers.
General
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1.1 |
Who is Bharat Book Bureau ? |
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Bharatbook.com is
an aggregator of global Business Intelligence
leveraging spate of published market research on
demand. Bharat book is an credible source for market
research that will help you take strategical
decisions that are critical to the success of
your business. |
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1.2 |
Why use BharatBook.com? |
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We deliver an
unrivalled collection of global business
intelligence covering markets, industries and
companies. By continuously updating research from
various leading research firms and consultancies
worldwide, we provide the most relevant,
current and credible research available.
We do not add any tax (Including VAT). The price of
reports are lowest available across the globe. We
provide prompt service to all enquiries. |
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1.3 |
How do I use BharatBook.com ? |
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Begin with a keyword search using Quick Search
on the left of home page or browse reports by topic
using our extensive
Sitemap. When you find a report of interest,
select the title to see extensive product
information including the abstract and table of
contents. You may also try to search your desired
report by category using our
Research Index. |
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1.4 |
How can I contact customer service ? |
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Our customer service and research
specialist team are available by phone at +(9122)2757 8668 / 2757
9438, by fax
+(9122) 2757 9131 and by email at
info@bharatbook.com. Customer service hours are
9:00 am to 8:00 pm Indian Standard Time Monday to Friday & Saturday
9:00 am to 6:00 pm IST |
Privacy and
Using Our Shopping Cart
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2.1 |
What information is collected about me? |
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When you register, sign up to place an order we collect your name, email,
company, contact information, address and, when ordering, credit card
information. Your IP address is also recorded when you visit the site.
Please contact info@bharatbook.com
for more information. |
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2.2 |
How is my privacy protected? |
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We protect your privacy by strictly adhering to the guidelines set out in
our privacy policy. You can always view and edit information we've collected
from you by visiting your account page.. If at any point you don't wish to
receive updates, newsletters or promotional emails you can opt-out or
unsubscribe by following the directions in the email or emailing
info@bharatbook.com with the word
"remove me" in the subject line. |
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2.3 |
How do I add an item to my Shopping Cart? |
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Add to your
shopping cart by clicking ‘ Add to Cart"
button on the right side of the report. |
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2.4 |
How do I access my Shopping Cart? |
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When you have completed adding products to your
Cart you can review all the reports in your Cart page. Then you can either
update, remove, continue shopping and check out. |
Registration & Accounts
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3.1 |
How and why do I register? |
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To Register or Login, see on the top right hand side of our site. Click on
login and then New User. Then fill registration form and thats it.
Registration is required for full access to purchasing reports and to submit
requests to our Research Specialists. |
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3.2 |
I forgot my password. What do I do? |
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Simply
Request
your password and it will be sent to the email address used as your
username. You can also contact customer service at 9:00 am to 8:00 pm IST Monday to Friday & Saturday
9:00 am to 6:00 pm IST for
assistance with any of your account information. |
About the Reports
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4.1 |
What types of research and reports do you have? |
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We provide business intelligence and market research reports covering
markets, industries and company profiles to exhaustive industry overviews.
The majority of the reports available are studies available as PDF or print
copies, however some periodical publications are also available. |
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4.2 |
Who produces the reports? |
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The reports are produced by many leading research firms and consultancies
worldwide. View
our publishers. |
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4.3 |
How are reports priced? |
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Report prices are set by the publisher, so you don't need to worry about
mark-ups. In fact, we often work with publishers to arrange special offers
and promotions according to our policy. |
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4.4 |
Do you offer discounts? |
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Yes, discounts are granted on a case by case basis depending on the number of products which you wish to order. Contact customer service with your details by
clicking here and we will get back to you.
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Ordering & Delivery
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5.1 |
How do I order? |
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Ordering online
is a simple process using a Shopping Cart that holds
everything you have decided to order until you are
ready to make a purchase. Add publications to your
Shopping Cart by clicking the " Add to Cart "
button. Please note that publications may have
multiple delivery options, such as Instant Online
Delivery and hard copy mail delivery. From your
shopping cart, select the "Checkout" button. Review
the information on this page and then process
the order to finish. |
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5.2 |
What types of payment are accepted? |
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Arrangements for payment by Check, Credit card, Wire transfer or Invoice can
be made by contacting customer service at
9:00 am to 8:00 pm IST Monday to Friday & Saturday
9:00 am to 6:00 pm IST or
info@bharatbook.com |
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5.3 |
What is ‘Enquire before Buying’? |
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If you have any queries regarding content of any research report you can
contact our customer service team by filling in
Custom
Research form with the relevant details and sending the enquiry. Please
note that we are unable to answer questions related to markets or industry
sectors, but only questions related to our products and our site. |
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5.4 |
What are the shipping charges? |
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A shipping charge may apply when data is shipped in printed format. Shipping
and handling charges are charged to the customer, based on the weight of the
items ordered. Although the precise amount of the
charges need not be stated. All shipping charges
are available for review on the Shopping Cart screen prior to confirming
your order. |
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