BRIC Countries (Brazil, Russia, India, China) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
BRIC Countries (Brazil, Russia, India, China) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Abstract
Summary
The BRIC BPO Services industry profile provides top-line qualitative and quantitative summary information including: Market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market.
Key Highlights
- Brazil, Russian Federation, India and China (BRIC) are the emerging and fast growing countries within the bpo services industry and had a total market value of $36,147.5 million in 2021. China was the fastest growing country with a CAGR of 7% over the 2017-21 period.
- Within the bpo services industry, China is the leading country among the BRIC nations with market revenues of $22,276.6 million in 2021. This was followed by India, Brazil and Russia with a value of $7,266.0, $4,129.6, and $2,475.3 million, respectively.
- China is expected to lead the bpo services industry in the BRIC nations with a value of $29,094.0 million in 2026, followed by India, Brazil, Russia with expected values of $9,733.0, $5,485.8 and $2,469.1 million, respectively.
Scope
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the BRIC bpo services Market
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the BRIC bpo services Market
- Leading company profiles reveal details of key bpo services Market players’ BRIC operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the BRIC bpo services Market with five year forecasts
- Compares data from Brazil, Russia, India, and China, alongside individual chapters on each country
Reasons to Buy
- What was the size of the BRIC bpo services Market by value in 2021?
- What will be the size of the BRIC bpo services Market in 2026?
- What factors are affecting the strength of competition in the BRIC bpo services Market?
- How has the Market performed over the last five years?
- What are the main segments that make up the BRIC bpo services Market?
Content
Table of Contents
1 Introduction
1.1. What is this report about?
1.2. Who is the target reader?
1.3. How to use this report
1.4. Definitions
2 BRIC BPO Services
2.1. Industry Outlook
3 BPO Services in Brazil
3.1. Market Overview
3.2. Market Data
3.3. Market Segmentation
3.4. Market outlook
3.5. Five forces analysis
4 Macroeconomic Indicators
4.1. Country data
5 BPO Services in China
5.1. Market Overview
5.2. Market Data
5.3. Market Segmentation
5.4. Market outlook
5.5. Five forces analysis
6 Macroeconomic Indicators
6.1. Country data
7 BPO Services in India
7.1. Market Overview
7.2. Market Data
7.3. Market Segmentation
7.4. Market outlook
7.5. Five forces analysis
8 Macroeconomic Indicators
8.1. Country data
9 BPO Services in Russia
9.1. Market Overview
9.2. Market Data
9.3. Market Segmentation
9.4. Market outlook
9.5. Five forces analysis
10 Macroeconomic Indicators
10.1. Country data
11 Company Profiles
11.1. Genpact Ltd
11.2. Infosys Limited
11.3. HCL Technologies Limited
11.4. Capgemini SE
11.5. ISS AS
11.6. Teleperformance SE
11.7. BDO Unicon AO
12 Appendix
12.1. Methodology
12.2. About MarketLine
List of Tables
Table 1: BRIC bpo services industry, revenue($m), 2017-26
Table 2: BRIC bpo services industry, revenue($m), 2017-21
Table 3: BRIC bpo services industry, revenue($m), 2021-26
Table 4: Brazil BPO services market value: $ million, 2016-21
Table 5: Brazil BPO services market category segmentation: % share, by value, 2016-2021
Table 6: Brazil BPO services market category segmentation: $ million, 2016-2021
Table 7: Brazil BPO services market geography segmentation: $ million, 2021
Table 8: Brazil BPO services market value forecast: $ million, 2021-26
Table 9: Brazil size of population (million), 2017-21
Table 10: Brazil gdp (constant 2005 prices, $ billion), 2017-21
Table 11: Brazil gdp (current prices, $ billion), 2017-21
Table 12: Brazil inflation, 2017-21
Table 13: Brazil consumer price index (absolute), 2017-21
Table 14: Brazil exchange rate, 2017-21
Table 15: China BPO services market value: $ million, 2016-21
Table 16: China BPO services market category segmentation: % share, by value, 2016-2021
Table 17: China BPO services market category segmentation: $ million, 2016-2021
Table 18: China BPO services market geography segmentation: $ million, 2021
Table 19: China BPO services market value forecast: $ million, 2021-26
Table 20: China size of population (million), 2017-21
Table 21: China gdp (constant 2005 prices, $ billion), 2017-21
Table 22: China gdp (current prices, $ billion), 2017-21
Table 23: China inflation, 2017-21
Table 24: China consumer price index (absolute), 2017-21
Table 25: China exchange rate, 2017-21
Table 26: India BPO services market value: $ million, 2016-21
Table 27: India BPO services market category segmentation: % share, by value, 2016-2021
Table 28: India BPO services market category segmentation: $ million, 2016-2021
Table 29: India BPO services market geography segmentation: $ million, 2021
Table 30: India BPO services market value forecast: $ million, 2021-26
Table 31: India size of population (million), 2017-21
Table 32: India gdp (constant 2005 prices, $ billion), 2017-21
Table 33: India gdp (current prices, $ billion), 2017-21
Table 34: India inflation, 2017-21
Table 35: India consumer price index (absolute), 2017-21
Table 36: India exchange rate, 2017-21
Table 37: Russia BPO services market value: $ million, 2016-21
Table 38: Russia BPO services market category segmentation: % share, by value, 2016-2021
Table 39: Russia BPO services market category segmentation: $ million, 2016-2021
Table 40: Russia BPO services market geography segmentation: $ million, 2021
Table 41: Russia BPO services market value forecast: $ million, 2021-26
Table 42: Russia size of population (million), 2017-21
Table 43: Russia gdp (constant 2005 prices, $ billion), 2017-21
Table 44: Russia gdp (current prices, $ billion), 2017-21
Table 45: Russia inflation, 2017-21
Table 46: Russia consumer price index (absolute), 2017-21
Table 47: Russia exchange rate, 2017-21
Table 48: Genpact Ltd: key facts
Table 49: Genpact Ltd: Annual Financial Ratios
Table 50: Genpact Ltd: Key Employees
Table 51: Genpact Ltd: Key Employees Continued
Table 52: Infosys Limited: key facts
Table 53: Infosys Limited: Annual Financial Ratios
Table 54: Infosys Limited: Key Employees
Table 55: Infosys Limited: Key Employees Continued
Table 56: HCL Technologies Limited: key facts
Table 57: HCL Technologies Limited: Annual Financial Ratios
Table 58: HCL Technologies Limited: Key Employees
Table 59: HCL Technologies Limited: Key Employees Continued
Table 60: Capgemini SE: key facts
Table 61: Capgemini SE: Annual Financial Ratios
Table 62: Capgemini SE: Key Employees
Table 63: Capgemini SE: Key Employees Continued
Table 64: ISS AS: key facts
Table 65: ISS AS: Annual Financial Ratios
Table 66: ISS AS: Key Employees
Table 67: ISS AS: Key Employees Continued
Table 68: Teleperformance SE: key facts
Table 69: Teleperformance SE: Annual Financial Ratios
Table 70: Teleperformance SE: Key Employees
Table 71: Teleperformance SE: Key Employees Continued
Table 72: BDO Unicon AO: key facts
Table 73: BDO Unicon AO: Key Employees
List of Figures
Figure 1: BRIC bpo services industry, revenue($m), 2017-26
Figure 2: BRIC bpo services industry, revenue($m), 2017-21
Figure 3: BRIC bpo services industry, revenue($m), 2021-26
Figure 4: Brazil BPO services market value: $ million, 2016-21
Figure 5: Brazil BPO services market category segmentation: $ million, 2016-2021
Figure 6: Brazil BPO services market geography segmentation: % share, by value, 2021
Figure 7: Brazil BPO services market value forecast: $ million, 2021-26
Figure 8: Forces driving competition in the BPO services market in Brazil, 2021
Figure 9: Drivers of buyer power in the BPO services market in Brazil, 2021
Figure 10: Drivers of supplier power in the BPO services market in Brazil, 2021
Figure 11: Factors influencing the likelihood of new entrants in the BPO services market in Brazil, 2021
Figure 12: Factors influencing the threat of substitutes in the BPO services market in Brazil, 2021
Figure 13: Drivers of degree of rivalry in the BPO services market in Brazil, 2021
Figure 14: China BPO services market value: $ million, 2016-21
Figure 15: China BPO services market category segmentation: $ million, 2016-2021
Figure 16: China BPO services market geography segmentation: % share, by value, 2021
Figure 17: China BPO services market value forecast: $ million, 2021-26
Figure 18: Forces driving competition in the BPO services market in China, 2021
Figure 19: Drivers of buyer power in the BPO services market in China, 2021
Figure 20: Drivers of supplier power in the BPO services market in China, 2021
Figure 21: Factors influencing the likelihood of new entrants in the BPO services market in China, 2021
Figure 22: Factors influencing the threat of substitutes in the BPO services market in China, 2021
Figure 23: Drivers of degree of rivalry in the BPO services market in China, 2021
Figure 24: India BPO services market value: $ million, 2016-21
Figure 25: India BPO services market category segmentation: $ million, 2016-2021
Figure 26: India BPO services market geography segmentation: % share, by value, 2021
Figure 27: India BPO services market value forecast: $ million, 2021-26
Figure 28: Forces driving competition in the BPO services market in India, 2021
Figure 29: Drivers of buyer power in the BPO services market in India, 2021
Figure 30: Drivers of supplier power in the BPO services market in India, 2021
Figure 31: Factors influencing the likelihood of new entrants in the BPO services market in India, 2021
Figure 32: Factors influencing the threat of substitutes in the BPO services market in India, 2021
Figure 33: Drivers of degree of rivalry in the BPO services market in India, 2021
Figure 34: Russia BPO services market value: $ million, 2016-21
Figure 35: Russia BPO services market category segmentation: $ million, 2016-2021
Figure 36: Russia BPO services market geography segmentation: % share, by value, 2021
Figure 37: Russia BPO services market value forecast: $ million, 2021-26
Figure 38: Forces driving competition in the BPO services market in Russia, 2021
Figure 39: Drivers of buyer power in the BPO services market in Russia, 2021
Figure 40: Drivers of supplier power in the BPO services market in Russia, 2021
Figure 41: Factors influencing the likelihood of new entrants in the BPO services market in Russia, 2021
Figure 42: Factors influencing the threat of substitutes in the BPO services market in Russia, 2021
Figure 43: Drivers of degree of rivalry in the BPO services market in Russia, 2021
Summary
The BRIC BPO Services industry profile provides top-line qualitative and quantitative summary information including: Market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market.
Key Highlights
- Brazil, Russian Federation, India and China (BRIC) are the emerging and fast growing countries within the bpo services industry and had a total market value of $36,147.5 million in 2021. China was the fastest growing country with a CAGR of 7% over the 2017-21 period.
- Within the bpo services industry, China is the leading country among the BRIC nations with market revenues of $22,276.6 million in 2021. This was followed by India, Brazil and Russia with a value of $7,266.0, $4,129.6, and $2,475.3 million, respectively.
- China is expected to lead the bpo services industry in the BRIC nations with a value of $29,094.0 million in 2026, followed by India, Brazil, Russia with expected values of $9,733.0, $5,485.8 and $2,469.1 million, respectively.
Scope
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the BRIC bpo services Market
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the BRIC bpo services Market
- Leading company profiles reveal details of key bpo services Market players’ BRIC operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the BRIC bpo services Market with five year forecasts
- Compares data from Brazil, Russia, India, and China, alongside individual chapters on each country
Reasons to Buy
- What was the size of the BRIC bpo services Market by value in 2021?
- What will be the size of the BRIC bpo services Market in 2026?
- What factors are affecting the strength of competition in the BRIC bpo services Market?
- How has the Market performed over the last five years?
- What are the main segments that make up the BRIC bpo services Market?
Table of Contents
1 Introduction
1.1. What is this report about?
1.2. Who is the target reader?
1.3. How to use this report
1.4. Definitions
2 BRIC BPO Services
2.1. Industry Outlook
3 BPO Services in Brazil
3.1. Market Overview
3.2. Market Data
3.3. Market Segmentation
3.4. Market outlook
3.5. Five forces analysis
4 Macroeconomic Indicators
4.1. Country data
5 BPO Services in China
5.1. Market Overview
5.2. Market Data
5.3. Market Segmentation
5.4. Market outlook
5.5. Five forces analysis
6 Macroeconomic Indicators
6.1. Country data
7 BPO Services in India
7.1. Market Overview
7.2. Market Data
7.3. Market Segmentation
7.4. Market outlook
7.5. Five forces analysis
8 Macroeconomic Indicators
8.1. Country data
9 BPO Services in Russia
9.1. Market Overview
9.2. Market Data
9.3. Market Segmentation
9.4. Market outlook
9.5. Five forces analysis
10 Macroeconomic Indicators
10.1. Country data
11 Company Profiles
11.1. Genpact Ltd
11.2. Infosys Limited
11.3. HCL Technologies Limited
11.4. Capgemini SE
11.5. ISS AS
11.6. Teleperformance SE
11.7. BDO Unicon AO
12 Appendix
12.1. Methodology
12.2. About MarketLine
List of Tables
Table 1: BRIC bpo services industry, revenue($m), 2017-26
Table 2: BRIC bpo services industry, revenue($m), 2017-21
Table 3: BRIC bpo services industry, revenue($m), 2021-26
Table 4: Brazil BPO services market value: $ million, 2016-21
Table 5: Brazil BPO services market category segmentation: % share, by value, 2016-2021
Table 6: Brazil BPO services market category segmentation: $ million, 2016-2021
Table 7: Brazil BPO services market geography segmentation: $ million, 2021
Table 8: Brazil BPO services market value forecast: $ million, 2021-26
Table 9: Brazil size of population (million), 2017-21
Table 10: Brazil gdp (constant 2005 prices, $ billion), 2017-21
Table 11: Brazil gdp (current prices, $ billion), 2017-21
Table 12: Brazil inflation, 2017-21
Table 13: Brazil consumer price index (absolute), 2017-21
Table 14: Brazil exchange rate, 2017-21
Table 15: China BPO services market value: $ million, 2016-21
Table 16: China BPO services market category segmentation: % share, by value, 2016-2021
Table 17: China BPO services market category segmentation: $ million, 2016-2021
Table 18: China BPO services market geography segmentation: $ million, 2021
Table 19: China BPO services market value forecast: $ million, 2021-26
Table 20: China size of population (million), 2017-21
Table 21: China gdp (constant 2005 prices, $ billion), 2017-21
Table 22: China gdp (current prices, $ billion), 2017-21
Table 23: China inflation, 2017-21
Table 24: China consumer price index (absolute), 2017-21
Table 25: China exchange rate, 2017-21
Table 26: India BPO services market value: $ million, 2016-21
Table 27: India BPO services market category segmentation: % share, by value, 2016-2021
Table 28: India BPO services market category segmentation: $ million, 2016-2021
Table 29: India BPO services market geography segmentation: $ million, 2021
Table 30: India BPO services market value forecast: $ million, 2021-26
Table 31: India size of population (million), 2017-21
Table 32: India gdp (constant 2005 prices, $ billion), 2017-21
Table 33: India gdp (current prices, $ billion), 2017-21
Table 34: India inflation, 2017-21
Table 35: India consumer price index (absolute), 2017-21
Table 36: India exchange rate, 2017-21
Table 37: Russia BPO services market value: $ million, 2016-21
Table 38: Russia BPO services market category segmentation: % share, by value, 2016-2021
Table 39: Russia BPO services market category segmentation: $ million, 2016-2021
Table 40: Russia BPO services market geography segmentation: $ million, 2021
Table 41: Russia BPO services market value forecast: $ million, 2021-26
Table 42: Russia size of population (million), 2017-21
Table 43: Russia gdp (constant 2005 prices, $ billion), 2017-21
Table 44: Russia gdp (current prices, $ billion), 2017-21
Table 45: Russia inflation, 2017-21
Table 46: Russia consumer price index (absolute), 2017-21
Table 47: Russia exchange rate, 2017-21
Table 48: Genpact Ltd: key facts
Table 49: Genpact Ltd: Annual Financial Ratios
Table 50: Genpact Ltd: Key Employees
Table 51: Genpact Ltd: Key Employees Continued
Table 52: Infosys Limited: key facts
Table 53: Infosys Limited: Annual Financial Ratios
Table 54: Infosys Limited: Key Employees
Table 55: Infosys Limited: Key Employees Continued
Table 56: HCL Technologies Limited: key facts
Table 57: HCL Technologies Limited: Annual Financial Ratios
Table 58: HCL Technologies Limited: Key Employees
Table 59: HCL Technologies Limited: Key Employees Continued
Table 60: Capgemini SE: key facts
Table 61: Capgemini SE: Annual Financial Ratios
Table 62: Capgemini SE: Key Employees
Table 63: Capgemini SE: Key Employees Continued
Table 64: ISS AS: key facts
Table 65: ISS AS: Annual Financial Ratios
Table 66: ISS AS: Key Employees
Table 67: ISS AS: Key Employees Continued
Table 68: Teleperformance SE: key facts
Table 69: Teleperformance SE: Annual Financial Ratios
Table 70: Teleperformance SE: Key Employees
Table 71: Teleperformance SE: Key Employees Continued
Table 72: BDO Unicon AO: key facts
Table 73: BDO Unicon AO: Key Employees
List of Figures
Figure 1: BRIC bpo services industry, revenue($m), 2017-26
Figure 2: BRIC bpo services industry, revenue($m), 2017-21
Figure 3: BRIC bpo services industry, revenue($m), 2021-26
Figure 4: Brazil BPO services market value: $ million, 2016-21
Figure 5: Brazil BPO services market category segmentation: $ million, 2016-2021
Figure 6: Brazil BPO services market geography segmentation: % share, by value, 2021
Figure 7: Brazil BPO services market value forecast: $ million, 2021-26
Figure 8: Forces driving competition in the BPO services market in Brazil, 2021
Figure 9: Drivers of buyer power in the BPO services market in Brazil, 2021
Figure 10: Drivers of supplier power in the BPO services market in Brazil, 2021
Figure 11: Factors influencing the likelihood of new entrants in the BPO services market in Brazil, 2021
Figure 12: Factors influencing the threat of substitutes in the BPO services market in Brazil, 2021
Figure 13: Drivers of degree of rivalry in the BPO services market in Brazil, 2021
Figure 14: China BPO services market value: $ million, 2016-21
Figure 15: China BPO services market category segmentation: $ million, 2016-2021
Figure 16: China BPO services market geography segmentation: % share, by value, 2021
Figure 17: China BPO services market value forecast: $ million, 2021-26
Figure 18: Forces driving competition in the BPO services market in China, 2021
Figure 19: Drivers of buyer power in the BPO services market in China, 2021
Figure 20: Drivers of supplier power in the BPO services market in China, 2021
Figure 21: Factors influencing the likelihood of new entrants in the BPO services market in China, 2021
Figure 22: Factors influencing the threat of substitutes in the BPO services market in China, 2021
Figure 23: Drivers of degree of rivalry in the BPO services market in China, 2021
Figure 24: India BPO services market value: $ million, 2016-21
Figure 25: India BPO services market category segmentation: $ million, 2016-2021
Figure 26: India BPO services market geography segmentation: % share, by value, 2021
Figure 27: India BPO services market value forecast: $ million, 2021-26
Figure 28: Forces driving competition in the BPO services market in India, 2021
Figure 29: Drivers of buyer power in the BPO services market in India, 2021
Figure 30: Drivers of supplier power in the BPO services market in India, 2021
Figure 31: Factors influencing the likelihood of new entrants in the BPO services market in India, 2021
Figure 32: Factors influencing the threat of substitutes in the BPO services market in India, 2021
Figure 33: Drivers of degree of rivalry in the BPO services market in India, 2021
Figure 34: Russia BPO services market value: $ million, 2016-21
Figure 35: Russia BPO services market category segmentation: $ million, 2016-2021
Figure 36: Russia BPO services market geography segmentation: % share, by value, 2021
Figure 37: Russia BPO services market value forecast: $ million, 2021-26
Figure 38: Forces driving competition in the BPO services market in Russia, 2021
Figure 39: Drivers of buyer power in the BPO services market in Russia, 2021
Figure 40: Drivers of supplier power in the BPO services market in Russia, 2021
Figure 41: Factors influencing the likelihood of new entrants in the BPO services market in Russia, 2021
Figure 42: Factors influencing the threat of substitutes in the BPO services market in Russia, 2021
Figure 43: Drivers of degree of rivalry in the BPO services market in Russia, 2021
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