Indian retail: AI imperative to data-led disruptive growth

Abstract
Retail industry in India is one of the top five retail markets in the world by economic value. It is expected to double by 2024 and reach US$1.4 trillion. The industry is undergoing a significant transformation as a result of changing consumer behavior, growth of organized retail and entry of multiple global players. The objective of this report is to uncover the opportunities for retail enterprises by leveraging the potential of Artificial Intelligence (AI) - to survive and thrive in the digital era, specifically exploring the following questions:
Where should retail enterprises start their AI journey?
What are the provider and retail enterprise side dynamics in retail AI ecosystem?
How can retail enterprises move up the AI value curve?

Content
1. How is retail in India transforming as a result of AI?
- India retail growth story and impact of COVID-19
- The transformation opportunity with AI – COVID and beyond
- Journey of an intelligent retail enterprise
- AI ecosystem in retail

2. Where should retail enterprises start their AI journey?
- Retail enterprises’ challenges across value chain
- Starting the AI journey
- Prioritizing AI opportunities

3. What are the provider and retail enterprise side dynamics in retail AI ecosystem?
- Provider view of AI ecosystem: Product technology companies, service providers and start-ups
• Provider perspective: Product technology companies
• Provider perspective: Technology service providers
• Provider perspective: AI start-ups
• Retail enterprises and provider collaborations
- Retail enterprise: Perception of AI in retail

4. How can retail enterprises move up the AI value curve?

5. How can NASSCOM CoE for data science and artificial intelligence help?