Indian BFSI: Unlocking The Transformation Potential Of AI

Abstract
BFSI sector in India has undergone massive expansion over the past decade and continues to play a crucial role in driving the Indian economy. Growing digital adoption, maturing customer expectations and improving financial awareness among rural population, conjugated with favorable regulatory frameworks, are providing strong transformation impetus to the Indian BFSI sector. With COVID-19 further challenging the sector’s transformation and market penetration journey, it is now more important than ever before for BFSI enterprises to undertake their respective AI-led business transformation journeys. The objective of this report is to uncover the rapid and transformational growth opportunities for BFSI enterprises by leveraging the potential of AI.

Content
1. How is BFSI in India transforming as a result of AI?
- Indian BFSI sector is at digital crossroads
- AI is critical for BFSI, even more so in the post COVID-19 world
- Journey of an intelligent BFSI enterprise
- AI ecosystem in BFSI

2. Where should BFSI enterprises start their AI journey?
- BFSI enterprises’ challenges across value chain
- Starting the AI journey
- Prioritizing AI opportunities

3. What are the provider and enterprise consumer side dynamics in BFSI AI ecosystem?
- Provider view of AI ecosystem: Product technology companies, service providers and start-ups
• Provider perspective: Product technology companies
• Provider perspective: Technology service providers
• Provider perspective: AI start-ups
• BFSI enterprises and provider collaborations
- BFSI enterprise: Perception of AI in BFSI

4. How can BFSI enterprises move up the AI value curve?

5. How can NASSCOM CoE – DS and AI help?